1.2 Methods of Communication

First मा यो Methods of Communication भनेको चाहिं के हो ?

➪ Communication takes many forms! Just like we choose different paths to reach a destination, we can choose different methods to share our messages.

➪ Methods of communication are different ways people share information. Knowing these methods helps in choosing the right way to convey your message.

त्यसो भए यो chapter को main, main points हरु के के हुन् त?

#Key Points:
The major methods of communication are as follows:

Verbal Communication:

  • Verbal communication means communicating with the help of words.
  • Communicating with the help of words can be done either through the oral form or through the written form
  • Oral form of communication means using spoken words to convey your message, whereas written form of communication means using written words to convey your message.
  • Example of oral communication: Talking to a staff or giving a speech.
    Example of written communication: Writing a letter to the manager or sending an email

Note: Traditionally र अलि narrow sense को हिसाबले, verbal communication ले specific रुपमा spoken communication लाई जनाउने गर्थ्यो , तर recent, broader definition अन्तर्गत words प्रयोग हुने जुनसुकै communication, चाहे त्यो written word होस् या spoken word होस् , त्यसलाई verbal communication भन्ने गरिन्छ।

Nonverbal Communication:

  • Nonverbal communication means conveying messages without words, like through gestures or facial expressions.
  • Example: Nodding (टाउको हल्लाउनु) to show agreement.

Visual Communication:

  • Visual communication means sharing information through visual elements, like drawings, symbols, graphs, charts, animations, etc.
  • Example: Visual elements like bar graphs, pie charts, line graphs, etc help individuals to understand trends, patterns, and comparisons in an effective way.

अनि यो chapter बाट exam मा कस्तो खालको question हरु आउन सक्छ त ?

Assessment Questions:

Type 1:
Define the following:
a. Verbal Communication
b. Nonverbal Communication
c. Visual Communication

Answers:
a. Using spoken or written words to convey your message.
b. Conveying messages without words, like through gestures or facial expressions.
c. Sharing information through visual elements like graphs, charts, drawings, etc.

Type 2:
Choose the best alternative for each.

  1. Oral communication involves:
    a. Using written words
    b. Conveying messages without words
    c. Using spoken words to convey your message
    d. Ignoring communication
  2. Nonverbal communication includes:
    a. Using spoken words
    b. Conveying messages without words, like through gestures or facial expressions
    c. Ignoring communication
    d. Writing letters and emails
  3. Written communication is about:
    a. Using spoken words
    b. Conveying messages without words
    c. Sharing information through written words
    d. Ignoring communication

Answers:

  1. Using spoken words to convey your message
  2. Conveying messages without words, like through gestures or facial expressions
  3. Sharing information through written words

Type 3:
Question: What are the different methods of communication used in business?

Answer: There are several methods of communication used in business, each with its own advantages and disadvantages. These methods are explained below:

Oral Communication

This includes face-to-face conversations, telephone calls, and video conferencing. These methods allow for immediate feedback and clarification, but can be limited by geography and time constraints.

Written Communication

This includes emails, letters, reports, and other written documents. These provide a permanent record of the communication but can be time-consuming and lack the personal touch of verbal communication.

Nonverbal Communication

This includes body language, facial expressions, and other non-verbal signs. These can convey a lot of information but can be misinterpreted or misunderstood.

Visual Communication

This includes charts, graphs, presentations, and other visual aids. These can help to clarify and illustrate complex information but can be confusing if not well-designed.

By understanding the different methods of communication and their strengths (advantages) and limitations (disadvantages), individuals can choose the most appropriate method for a given situation and maximize the effectiveness of their communication.