1.7 Management Style and Communication

⟰ First मा यो Management Style and Communication भनेको चाहिं के हो ?

➪ Management style and communication refers to the way a manager leads and communicates with their team.

⟰ त्यसो भए यो chapter को main, main points हरु के के हुन् त?

Key Points:
Following are the key points of this chapter:

• Management style refers to the way a manager leads and communicates with their team.
• Different management styles include autocratic ( निरंकुश खालको, मतलब manager makes decisions by himself without consulting anyone), democratic ( मतलब manager involves team in decision-making), and laissez-faire ( मतलब manager gives team freedom to work independently).
• Effective communication is essential for managers to build trust, motivate employees, and achieve goals.
• Managers should adapt their communication style to the situation and the needs of their team.
• Active listening, clarity, and empathy are key communication skills for managers.

⟰ अनि यो chapter बाट exam मा कस्तो खालको question हरु आउन सक्छ त ?

Assessment Questions:

Type 1: Define the following terms:

• a) Top-down communication
• b) Bottom-up communication
• c) Active listening

Answers:

• a) Top-down communication: Information flows from higher levels of an organization to lower levels, often in the form of directives or announcements.
• b) Bottom-up communication: Information flows from lower levels of an organization to higher levels, allowing feedback, suggestions, and concerns to be shared upwards.
• c) Active listening: Paying close attention to the speaker’s message, both verbally and nonverbally, and providing feedback to demonstrate understanding.

Type 2: Match the following management styles to their communication characteristics:

1. Autocratic
2. Democratic
3. Laissez-faire

• a) Primarily one-way communication, focused on instructions and deadlines.
• b) Encourages open discussion and participation, valuing feedback and ideas.
• c) Minimal communication, with the leader stepping in only when needed.

Answers:

1. a) Autocratic
2. b) Democratic
3. c) Laissez-faire

Type 3: Explain the answers to each question:
Q1: What is management style?

A1: Management style refers to the way a manager leads and communicates with their team, and can affect the team’s motivation, productivity, and satisfaction.

Q2: What are some different management styles?

A2: Different management styles include autocratic (manager makes decisions unilaterally (एकपक्षीय रूपमा) ), democratic (manager involves team in decision-making), and laissez-faire (manager gives team freedom to work independently).

Q3: Why is effective communication important for managers?

A3: Effective communication is essential for managers to build trust with their team, motivate employees, provide clear direction, and achieve organizational goals.